Requirements: Bachelor's degree in Business Administration, Engineering, Economics, International Business or related fields; Advanced or fluent English; Spanish with a working knowledge and willingness to continue developing the language; Previous experience in Logistics, Supply Chain or Customer Service; Knowledge of export processes, including international transportation, documentation and Incoterms. Activities: Be the main point of contact for international customers and Volvo distribution centers; Build strong relationships with customers and internal stakeholders across different functions and countries; Resolve operational deviations quickly, always focusing on the best customer experience; Coordinate export processes, documentation and logistics activities; Monitor international shipments, anticipate risks and drive timely solutions; Identify opportunities for process improvements, automation and continuous improvement; Transform customer needs into practical, sustainable and value-adding solutions; Contribute to projects that strengthen our Customer Service operations and digital transformation.

Exigências

• Escolaridade Mínima: Ensino Superior