Overview This is a hands-on leadership role for someone who is highly organized, proactive, and takes ownership of outcomes. You will play a key role alongside the CEO, helping bring structure, clarity, and consistency to a business that is growing quickly. Jackies Home Services is a rapidly growing company seeking a Director of Operations to manage daily schedules, team coordination, and overall operational performance. This is an opportunity for someone who wants to grow, lead, and build something meaningfulnot just have a job. Who This Role Is For Anticipates challenges and addresses them early Takes initiative and follows through consistently Communicates clearly and professionally in both English and Spanish Stays steady and solution-focused in a fast-paced environment Holds yourself to a high standard of accountability Is motivated to grow personally and professionall You take pride in your work and naturally step in to support the team where needed. Our Culture We are a team-first, growth-oriented company that values collaboration, consistency, and care in everything we do. We support one another and work together to solve challenges We provide reliable, consistent, high-quality customer service We are committed to growing forwardas a company and as individuals This is a place for someone who wants to be part of a strong, supportive team while continuing to grow and develop. What Youll Own Daily operations, scheduling, and team logistics Communication with clients and team members Staff scheduling, attendance, and route adjustments Proactive problem-solving to maintain smooth operations Estimates, appointments, and owner calendar coordination Systems management: MaidPad, spreadsheets, reporting, and calendarsLead follow-up, new client onboarding, and review requests. Alignment between office and field teamsOngoing improvement of systems and processes Requirements Fluent in English and Spanish (required) Strong communication, organization, and decision-making skills Ability to manage multiple priorities effectively Calm, professional approach under pressure Experience in operations, office management, or service-based business preferred Proficiency with Microsoft Office or Google Workspace What Will Make You Stand Out You take ownership and follow through You think ahead and stay organized You bring structure and clarity to your work You are dependable and consistent You contribute positively to team culture This role has a direct impact on the success of the company. The right person will grow alongside the business and play a meaningful role in shaping how we operate. To Apply Send your resume and a brief introduction sharing why you are a strong fit and how you approach your work.

Exigências

• Escolaridade Mínima: Ensino Médio (2º Grau)